1. Refund Process
1.1 Refund Methods
Once your return is approved, the refund will be processed using one of the following methods:
Original Payment Method:
If paid via
Credit/Debit Card, Net Banking, UPI, or Wallets, the refund will be credited back to the same account.
Store Credit:
If preferred, we can issue a refund as store credit that can be used for future purchases.
1.2 Refund Processing Time
Once we receive and inspect your returned item, the refund will be initiated within [5-7 business days].
Depending on the payment provider, the amount may reflect in your account within [7-10 business days]
.
1.3 Partial Refunds
In some cases, only partial refunds may be granted:
If the item is not in its original condition or has minor signs of wear.
If the return is initiated after the return period but is still eligible for a refund under special circumstances.
2. Order Cancellations
2.1 Cancellation Before Shipment
If your order is canceled within 24 hours of placing it, a full refund will be processed.
2.2 Cancellation After Shipment
If the order has already been shipped,
cancellation is not possible
.
However, you may return the product once received (return charges may apply).
2.3 Refund for Canceled Orders
Refunds for canceled orders will be processed within [5-7 business days]
.
3. Late or Missing Refunds
If you have not received your refund yet, follow these steps:
Check Your Bank Account
– Refunds take time to reflect.
Contact Your Payment Provider
– Some banks or card issuers have additional processing delays.
Reach Out to Us
– If you still haven’t received your refund within [10 business days], contact us at
[business@vastramelarangriti.com].